It’s that time of the year again: Get To Know Your Customers Day! If you didn’t know, this day falls on the third Thursday of each quarter (January, April, July, October). There has never been a better time to get to know your customers. After all:
- 71% of customers expect personalization, and 76% feel frustrated when they don’t find it.
- Customer-centric companies are 60% more profitable than companies that aren’t.
- 82% of consumers are willing to share some kind of personal data in exchange for a better customer experience.
Join us as we celebrate this important day by exploring how you can leverage data-driven strategies to get to know your customers better and, in turn, boost your marketing ROI.
Here are 5 top strategies for improving your customer experiences: