Security and Compliance
SOC 2 Type 2 Security for Customer Data and AI-Powered Engagement
Blueshift helps enterprises protect customer data with independently audited controls, strong encryption, granular access management, secure cloud infrastructure, and built-in privacy and AI safeguards.
Security Built Into the Platform
- Security-by-Design Approach
Built to help protect customer data across access, infrastructure, privacy, and AI-powered workflows. - Enterprise-Grade Controls
Includes safeguards for authentication, encryption, monitoring, and compliance support. - Confident Risk Evaluation
Designed to help enterprise teams assess risk with confidence.
AI Security and Privacy Controls
- AI Safety and Validation
Validation and safety controls help teams use AI-powered workflows more responsibly. - Content and Relevance Checks
Content safety checks and relevance validation help improve output quality and brand alignment. - Privacy and Governance Support
Privacy workflows support access, deletion, consent, and regional data requirements.
Frequently Asked Questions
How is customer data protected?
Blueshift encrypts data at rest using AES-256 and protects data in transit with TLS 1.2+.
Do you support SSO and MFA?
Yes. Blueshift supports SAML-based SSO and multi-factor authentication.
What if a customer asks to be deleted?
We have automated workflows that permanently delete customer profiles and their data from our system and backups.
Is the Generative AI actually safe?
Yes. We validate inputs and outputs, screen for sensitive content, and cross-check multiple models for accuracy.
Do you check your own code for holes?
Constantly. We scan code during development and hire third-party experts for annual penetration tests.
Where is the data hosted?
We use AWS. Your data lives in an isolated Virtual Private Cloud (VPC). We have global region options if you need them.
What happens if there is a disaster?
We keep data backups in multiple geographic locations and test our recovery process periodically.
Can Blueshift support privacy and regulated use cases?
Blueshift provides capabilities that support GDPR, CCPA, HIPAA-ready deployments, and customer data rights workflows.
Intelligent Customer Engagement
See Blueshift in Action
Watch a short demo video or talk to a Blueshift expert to explore how Blueshift effortlessly connects and protects your data, driving customer-centric campaigns that deliver value.