Depending on your use cases, you can mix and match modules and channels to customize your pricing. Here are some examples of how customers use Blueshift’s Intelligent Customer Engagement platform:
Blueshift Intelligent Customer Engagement Platform
Simple Modular Pricing That Scales With Your Business
Whether you’re looking for a cross-channel marketing hub, a Customer Data Platform (CDP), or the combined power of both, Blueshift can help you build a tailored pricing package for your business.
Growth
Upgrade from your batch-and-blast ESP or mobile marketing tool
Starts at $1,250/month*
Starts at $1,250/month*
Includes:
-
Scale across all channels including email, SMS and mobile apps
-
Build dynamic segments without SQL or other query languages
- Orchestrate multi-step journeys and triggers
- Engage at the right time and on the best channel, with predictive optimization
- Test, measure and optimize with A/B, holdout testing, automatic winner selection, and campaign reports
- Hyper-personalize with 1:1 product & content recommendations
- Resolve anonymous and known digital identities into unified profiles
- Enrich your profiles with pre-defined derived attributes
Enterprise
Orchestrate the most advanced marketing automation, leveraging enterprise-wide data and advanced AI.
Custom Pricing
Custom Pricing
Everything in Growth, plus:
-
Leverage advanced Customer AI to segment customers by intent and affinity
- Compute triggered events with customer and catalog data, like price-drop
- Resolve omnichannel Identity and customize merge rules
- Group customer profiles into households or accounts
- Set up enterprise controls, including Single-Sign-On, Audit Trails and Custom Roles
- Enrich profiles with custom computed attributes
Compare Plans & Features
Growth
Contact UsEnterprise
Contact UsVolumes
Known Customer Profiles
Base includes 100,000
Custom
Tracked Events
Base includes 1,000,000
Custom
Email
Base includes 1,000,000/mo
Custom
SMS
Base includes 10,000/mo
(short code available as add-on)
(short code available as add-on)
Custom
Mobile Push and In-App
Base includes 1,000,000/mo
Custom
User Seats
Unlimited
Unlimited
Campaign Execution & Automation
Email, SMS and Mobile App Studios
Campaign Calendar
Preference Center & Landing Pages
Standard Preference Center included
Custom Enterprise Setup
Lightboxes & Popups
Add On
Add On
Email Inbox Previews
Campaign Alerts & Monitoring
Shared Assets (headers, footers, etc.)
Short Links for SMS
Segmentation & Personalization
Dynamic Segmentation
Dynamic Content
Event Triggered Journeys
Segment Triggered & Recurring Journeys
Re-Usable segments & Nested Segmentation
Customer & Campaign AI
Engage-Time Optimization
Channel Preferences
Recommendation Studio
Predictive Affinity
Predictive Intent
Testing & Optimization
A/B Testing for Subject Lines and Creatives
Audience Insights Reporting
Campaign Insights Reporting
Holdout Audiences
Catalog Recommendations Reporting
Data Ingestion
Event API
Mobile SDK
File Imports
Native Integrations
Extensive Integrations
Extensive Integrations
Catalog Ingestion (Files & API)
1 Catalog of up to 1M items
Multiple Catalogs
Profile & Schemas
Persistent Profile, with Basic Identity Merge
Profile Data Export
Computed Attributes
Derived Events
Household & Account Groups
Transaction Modeling
Custom Identity Modeling & Merge
Enterprise Controls
Single Sign-on
Audit Trail
Custom Roles & User Permissions
Success & Governance
Customer Success Manager
Email Support
Web Support
On Demand Videos & Documentation
Customer Success Manager
HIPAA Compliance
Add On
Multi-Brand/Additional Product Instances
Add On
Includes:
-
Up to 100k events tracked/mo
-
Up to 10,000 profiles
-
Unified customer profiles
-
Build dynamic audiences
-
Audience insights
-
Cloud app destinations (10k/mo)
- Website personalization (10k/mo)
-
Sync up to 5 paid media audiences
Growth
Drive Growth with enhanced customer profiles and Customer AI
Starts at $750/month*
Starts at $750/month*
Everything in Trial, plus:
- 2M events tracked/mo
- Up to 100,000 profiles
- Product and content recommendations + 100 pre-built recipes
- Enrich profiles with pre-defined derived attributes
- Sync to premium paid media destinations
- A/B testing and holdout testing
- Enrich profiles with pre-defined derived attributes
Enterprise
Orchestrate enterprise-wide CX with advanced data modeling and AI
Custom Pricing
Custom Pricing
Everything in Growth, plus:
- Custom volumes
- Advanced customer AI to segment audiences by intent and affinity
- Compute triggered events with customer and catalog data, like price-drop
- Resolve omnichannel identity and customize merge rules
- Profile summary API for contact center personalization
- Set up enterprise controls (single-sign-on, audit trails, and custom roles)
- Enrich profiles with custom computed attributes
Compare Plans & Features
Volumes
Known Customer Profiles
up to 10,000
Base includes 100,000
Custom
Tracked Events
Up to 100,000/mo
Base includes 2,000,000/mo
Custom
Cloud App Triggers
Up to 10,000/mo
Base includes 100,000/mo
Custom
Live Personalization API
Up to 10,000/mo
Base includes 100,000/mo
Custom
Recurring Audience Sync
5 Syncs
Base includes 25
Custom
User Seats
5
Unlimited
Unlimited
Data Ingestion
Event API
Mobile SDK
File Imports
Native Integrations
Snowflake
Extensive Integrations
Extensive Integrations
Catalog Ingestion (Files & API)
1 Catalog of up to 1M items
Multiple Catalogs
Profiles & Schemas
Persistent Profile, with Basic Identity Merge
Profile Data Recurring Export
Computed Attributes
Derived Events
Household & Account Groups
Transaction Modeling
Custom Identity Modeling & Merge
Segmentation & Personalization
Dynamic Segmentation
Dynamic Content
Event Triggered Journeys
Segment Triggered & Recurring Journeys
Re-Usable Segments & Nested Segmentation
Customer AI
Recommendation Studio
Predictive Affinity
Predictive Intent
Testing & Optimization
Campaign Insights Reporting for Live Personalization
Audience Insights Reporting
A/B Testing (for Personalization API)
Holdout Audiences
Destinations & Access
Destination App Studios
Audience Sync Studio
Live Personalization Studio
Core Audience Destinations (Google, Facebook, SFTP)
Custom Cloud App Destinations
Premium Audience Destinations (50+ Destinations)
Profile Summary API for Contact Center
Enterprise Controls
Single Sign-on
Audit Trail
Custom Roles & User Permissions
Success & Governance
Email Support
Web Support
On Demand Videos & Documentation
Customer Success Manager
HIPAA Compliance
Add-On
Multi-Brand/Additional Product Instances
Add-On
Add-On
GROW WITH BLUESHIFT
Popular Bundles and Channels
Reduce Abandonment and Drive Repeat Purchase
- Ingest purchase funnel data along with dynamic product catalog
- Setup triggers and journeys for abandonment, post-purchase and more
- Use product recommendations on every channel
- Use derived events for price-drop, back-in-stock and more
- Segment by predictive category affinity and purchase intent
Retain and Grow Subscribers
- Model subscription status and group multiple profiles into one subscriber account, using data modeling for transactions and groups
- Convert free users to paid with automated cross-channel journeys
- Reduce churn with predictive segmentation, and 1:1 offer recommendations
Nurture Customers To Drive Leads
- Model lead stages using Blueshift’s transaction modeling, and automate nurture journeys
- Initiate real-time triggers over email, SMS and phone to convert leads
- Drive cross-sell and up-sell offers using predictive recommendations
- Unify offline and online identities for omnichannel nurturing
Drive Content Engagement and Views
- Increase in-session viewing with website and in-app recommendations, engaging users wherever they are
- Drive visitors back to website and apps with content recommendations delivered over email and mobile notifications
- Unify anonymous browsing activity with known customer identities to improve personalization
DEMO THE PLATFORM
See Blueshift In Action
Take a platform tour or talk to us about the Blueshift customer engagement platform. See how easy it is to connect all your data and drive customer-centric campaigns across marketing channels.
Frequently Asked Questions
What kind of help can I expect after I’ve become a customer?
Blueshift wants to ensure that you utilize the ICE platform’s capabilities to the full extent so you have high-performing marketing programs. Here are some of the resources we provide: an online academy for self-paced training, onboarding assistance to get you up and running quickly, product documentation with detailed step-by-step guidance, and a customer support portal that is available 24/7. We also offer success services for initiatives like deliverability optimization, new channel activation through our team, or our network of trained partners. Also, all Blueshift customers are assigned to a Customer Success Manager who is there to help them on an ongoing basis, from regular check-ins to strategic reviews.
Will I face any setup charges or hidden fees?
Blueshift’s core platform and AI-powered orchestration apps are all included in your plan tier with no hidden setup fees. If you opt for premium onboarding services (available for Starter and Growth plans) or add-on modules (SMS, in-app messaging, advanced analytics), those will appear as one-time charges on your first invoice.
What if I need to change the product or plan later on?
We know priorities shift as you grow. You can add new modules or upgrade your plan any time from the Blueshift dashboard. Downgrades take effect at the next billing cycle and are prorated, so you only pay for what you’ve used. For a fully tailored package, email our sales team at sales@blueshift.com or book a call at https://blueshift.com/request-demo/.
Can I connect Blueshift with my existing tools and databases?
Absolutely. Our unlimited connectors bring in data from CRMs, warehouses, and third-party apps. For on-premises systems or custom sources, leverage our Integration Hub (open APIs) or partner-led solutions. Reach out to your Customer Success Manager for a custom integration plan.
Which support options come with each plan?
To request support, contact us at support@blueshift.com or request help through our online help portal
- Starter: Email support with 24-hour SLAs
- Growth: Everything in Starter + priority chat support
- Enterprise: 24/7 phone & chat, a dedicated Customer Success Manager, and quarterly strategy reviews
You can also purchase Advisory Services—everything from campaign strategy workshops to AI model tuning. Contact your Customer Success Manager for details..
What’s the minimum commitment, and can I expand later?
Our standard term is annual (you choose monthly billing or upfront payment). You can upgrade or add modules at any time—changes prorate on your next invoice. For multi-year contracts or volume discounts, drop us a line at sales@blueshift.com for a custom quote.