Connect Any Touchpoint Within the Customer Journey

Orchestrate real-time interactions seamlessly across any channel within a unified hub.

• Engage with a broader audience and expand your brand reach by effortlessly incorporating new channels.
• Deliver consistent, personalized experiences that follow customers and adapt across all touchpoints and channels.
• Harness engagement and response data from interactions to trigger actions within the same app or on other channels.

Extend beyond traditional marketing channels to include support, call centers, CRM, data management, and more. 

• Integrate support channels, like Zendesk, into triggered journeys for timely, intuitive customer service experiences.
• Create a lead in your CRM when a prospect submits an application by integrating with CRMs such as Salesforce.
• Act promptly on customer actions by integrating with IVR, triggering an agent call when a lead submits a request.