A Connected Cross-Channel Marketing Hub

Create and launch deeply personalized, multi-faceted, self-optimizing customer journeys that adapt in real-time.

• Personalize messages at the moment of engagement based on a complete customer understanding.
• Create next-level campaigns with multiple conditions, channels, steps, and more, in minutes.
• Trigger messages based on customers’ real-time behaviors, activity levels, interests, and more.

91% of marketing leaders agree that personalized cross-channel experiences are key to improving customer retention.

Design intuitive cross-channel customer experiences in one hub using our multi-channel marketing software. Seamlessly orchestrate journeys across all touchpoints.

• Coordinate and individualize all of your entire customer experiences with omnichannel orchestration.
• Deliver timely, personalized interactions based on customer behaviors with triggered workflows.
• Bring any channel, tool, or touchpoint into the customer experience with connected partner apps.

Enhance customer journeys and boost efficiency with Customer AI — optimize message timing, choose the most impactful channel, and more.

• Send Time Optimization: Send messages when your customers are more likely to engage with your brand.
• Channel Engagement Scores: Engage on the channel that will drive the most impact.
• Automatic Winner Selection: Automatically choose the winning variation based on your key metrics.