Blueshift
  • Product  
    • PLATFORM
      • SmartHub CDP
      • Omnichannel Orchestration
      • Predictive Intelligence
      • Single Customer View
      • Audience Segmentation
      • 1:1 Personalization
    • SOLUTIONS
      • Email Automation
      • Mobile Marketing
      • Website Personalization
      • Audience Targeting
      • Contextual Chat
    • PLANS AND INTEGRATIONS
      • Integration Partners
      • Support Plans
      • Pricing
  • Customers
  • Resources  
    • Library
    • Blog
    • Videos
    • Documentation
    • Product Updates
    • Blueshift Academy
  • Company  
    • About Blueshift
    • Events
    • News & Awards
    • Careers
  • Contact Us
  • LOGIN
  • Search
  • Menu Menu
  • Product
    • PLATFORM
      • SmartHub CDP
      • Omnichannel Orchestration
      • Predictive Intelligence
      • Single Customer View
      • Audience Segmentation
      • 1:1 Personalization
    • SOLUTIONS
      • Email Automation
      • Mobile Marketing
      • Website Personalization
      • Contextual Chat
      • Retired – Audience Targeting
    • PLANS AND INTEGRATIONS
      • Integration Partners
      • Support Plans
      • Pricing
  • Customers
  • Resources
    • Library
    • Blog
    • Videos
    • Documentation
    • Product Updates
    • Blueshift Academy
  • Company
    • About Blueshift
    • Events
    • News & Awards
    • Careers
  • LOGIN
  • Contact Us

Growth Marketing Defined – What It Is and What It Isn’t

Digital Marketing Practices & Insights
Growth Marketing Vin Diagram

Ever since Facebook staffed a whole “growth team”, the idea of Growth Marketing has captured the imagination of marketers. However, it’s a topic on which there’s very little informative material for aspiring practitioners. That is why we are excited to announce the first ever comprehensive Growth Maketers’ Guide to Customer Engagement.

What is Growth Marketing?

But first, what is growth marketing? A consensus definition is hard to find, but we prefer the following definition:

“Growth marketing drives increased user engagement, by extending the boundaries of the product into marketing channels.”

There are 2 key elements of this definition:

What do growth marketers do? Growth marketers drive higher user engagement with the product that they are marketing.

How do they do it? They achieve this by taking the product into channels that are traditionally considered marketing channels, e.g., email marketing or mobile push notifications.

Others have defined growth marketing in similar terms:

  • Wealthfront’s VP of Growth Andy Johns said[1]: “Finance owns the flow of cash in and out of a company, growth owns the flow of customers in and out of a product.”
  • “Growth marketing is removing the boundaries of marketing to enable every aspect of the customer experience to focus on attracting more engaged customers.” – Mike Volpe, former CMO of Hubspot

 

The intersection of Product and Marketing…

If you were to think of product & marketing as 2 different functions, growth marketing is the area where the two meet:

growth marketing defined

 

This might mean different things for different industries. For instance, in retail & e-commerce industries, the notion of “product” is closer to merchandising, and you might see growth marketing at the intersection of merchandising and marketing:

growth marketing for retail and ecommerce

 

Let’s look at some examples of some growth marketing delivered in the form of email notifications. In all these examples, we will see how email, traditionally a marketing channel, is being used to extend the boundaries of the core product by delivering recommendations from within the product

1. Twitter’s email notifications with recommendations on who to follow

twitter_follow

2. Amazon’s abandoned browse emails that showcase relevant merchandise

amazon_abandoned_browse

3. Foursquare’s “tips” push notifications featuring info about restaurants and other places

 Foursquare-reco

 

What Growth Marketing Isn’t

Growth marketing is also not the same as “growth hacking”

While we are on the subject of defining growth marketing, we should make it clear what it’s not. As you can see from the examples above, growth marketing is not simply digital marketing, or in other words all digital marketing is not growth marketing. Growth marketers certainly use digital marketing channels, what makes them different is that they do it in a way that features relevant content from the product.

Growth marketing is also not the same as “growth hacking”, a practice of customer acquisition through unconventional means. The most commonly mentioned examples of growth hacks include Airbnb’s user acquisition using Craigslist postings or Dropbox’s viral user acquisition using incentives for sharing an account. Unlike these growth hacks that are truly one off and not replicable, growth marketing consists of systematic techniques and principles that you can apply across multiple situations and products. Also, unlike the customer acquisition focused techniques of growth hacking, growth marketing consists of driving customer engagement with the product.

 


Watch out for more posts about growth marketing, and check out our comprehensive guide here for everything you need to know about the subject.

Growth-Marketers-Guide-to-Customer-Experience-720x180-blogfooter

January 25, 2017/by vijay
Share this entry
  • Share on Facebook
  • Share on Twitter
  • Share on WhatsApp
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Reddit
  • Share by Mail
https://blueshift.com/wp-content/uploads/What-is-growth-marketing-vin-diagram-1.jpg 640 1200 vijay https://blueshift.com/wp-content/uploads/blueshift-primary.svg vijay2017-01-25 10:00:552019-11-22 10:55:53Growth Marketing Defined – What It Is and What It Isn’t

Recent Articles

  • Using recommendations in online marketplace How to Use Recommendations in Online Marketplace MarketingJanuary 21, 2021 - 6:39 am
  • How to Run a Successful Customer Data Platform RFP: The 50 Essential QuestionsJanuary 20, 2021 - 6:36 am
  • Customer Data Platform experts David Raab and Shamir Duverseau join Blueshift in our exclusive webinar. Webinar Recap: What the CDP?! With the CDP Institute and Smart Panda LabsJanuary 15, 2021 - 5:10 am
  • new retail cx and marketing trends 8 Retail CX and Marketing Trends for the New YearJanuary 13, 2021 - 5:19 am
  • ai recommendations saw an 81% increase in marketing revenue Why You Need AI-Powered Recommendations in Your MarketingJanuary 7, 2021 - 6:07 am
  • hackathon 2020 winners Blueshift’s 2020 Hackathon RecapDecember 18, 2020 - 6:45 am

Headquarters

433 California St, Suite 600,
San Francisco, CA 94104

Global Offices

Charlotte, NC
Pune, India
London, UK

hello@blueshift.com

Company

  • About Blueshift
  • Customers
  • News and Awards
  • Events
  • Careers
  • Contact Us

Platform

  • SmartHub CDP
  • Single Customer View
  • Audience Segmentation
  • Predictive Intelligence
  • 1:1 Personalization
  • Omnichannel Orchestration
  • Integration Partners

Solutions

  • Email Automation
  • Mobile Marketing
  • Website Personalization
  • Audience Targeting
  • Contextual Chat

Resources

  • Documentation
  • Developer Portal
  • Product Updates
  • Case Studies
  • Reports
  • RFP Guide
  • Blueshift Academy

© 2020 COPYRIGHT BLUESHIFT LABS, INC. PRIVACY POLICY   |   TERMS OF SERVICE   |   ANTI-SPAM POLICY

Scroll to top