Have more meaningful, responsive customer conversations and connect the customer experience across every touchpoint.

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Better Customer Service

Effective Chat Support

Provide relevant information to customers in the moment by customizing live chat support.

  • Simplify the buying process by triggering chats with relevant information related to customer behaviors.
  • Improve customer satisfaction with rich customer profiles and activities available to your support team.
  • Customize every experience with insights into every known and anonymous customer.

Personalized IVR

Secure Voice Support

Improve customer relationships and convert more leads by adding context, personalization, and efficiency to calls.

  • Route and address calls with insight into each customer’s complete history and real-time behaviors.
  • Trigger personalized follow-up calls in response to customer activity from every touchpoint.
  • Enhance customer experiences by integrating IVR into cross-channel customer journeys.

Demo the Platform

See Blueshift In Action

Take a self-guided tour or talk to us about the Blueshift platform and see how easy it is to connect all your data and drive customer-centric campaigns across marketing channels.