Customer AI, part of Blueshift’s Intelligent Customer Engagement platform, uses patented agentic, predictive, and generative AI to drive scalable 1:1 engagement. It identifies the most valuable segments through predictive targeting and recommendations, while AI-driven Assistants and Agents streamline campaign execution and optimization—no expertise required.
Here are the core capabilities that make Customer AI so powerful:
Blueshift’s Customer AI helps brands make smarter decisions across the customer journey by creating predictive audiences and recommendations for content and products that are personalized for each customer that will drive the most revenue.
While Predictors have been helping users predict the buying behavior of their end customers, Customer AI’s newest offerings –Agents and Assistants, empower marketers to speed up campaign execution and enhance optimization at scale and with ease.
Our Intelligent Customer Engagement platform leverages patented AI technology to unify, analyze, and activate comprehensive customer data across all channels and applications. With an integrated customer data platform and cross-channel marketing hub, Blueshift equips brands with everything needed to deliver seamless, real-time 1:1 experiences throughout the entire customer journey.