73% of consumers expect companies to understand their unique needs1. As marketers, we need to deliver impactful content at the right time and place. How do you create this seamless experience across the entire customer lifecycle?
Watch this webinar where Lauren Reiterman, Manager of CRM, at Udacity, will share how to use data, AI, and a cross-channel strategy to deliver a truly customer-centric experience while driving results. You’ll learn how to:
- Leverage real-time data to segment users based on browsing behaviors, engagement, interests, and preferences.
- Drive conversion with AI-powered recommendations to match customers with the right content and programs.
- Increase engagement using email and SMS across the customer lifecycle.
- Maximize ROI with personalized campaigns that drive new customer acquisition and retention.
1. Insider Intelligence, .https://www.insiderintelligence.com/chart/256614/Attitude-of-Consumers-Worldwide-Toward-Personalization-Customer-Experience-Provided-by-Company-2020-2022-of-respondents