Demo Series Transcript: Maximizing Paid Media ROI with Intelligent Audience Syndication
Speakers:
- Kristen Session, Senior Product Marketing Manager, Blueshift
- Eric Gordon, Senior Solutions Consultant, Blueshift
Introduction: Why Audience Syndication Matters
Kristen Session: With tighter budgets and rising ad costs, it has never been more important to make every marketing dollar count. Audience syndication empowers marketers to use their own first-party data to enhance paid media performance.
Blueshift's Intelligent Audience Syndication allows marketers to build powerful audience segments and export them easily to channels like Facebook, Google, TikTok, and more. Eric will now show us how it works in the platform.
Inside the Platform: Segment, Syndicate, Optimize
Eric Gordon: To maximize return on ad spend (ROAS), we’ll walk through three components in Blueshift:
- Segmentation Studio – Define high-value audiences using rich first-party data.
- Audience Syndications – Export and sync audiences to paid media networks.
- App Hub – Connect to ad platforms for seamless targeting.
Let’s look at a retailer, BlueBoo Lemon. They use Blueshift to optimize acquisition by targeting high-value customers and avoiding wasted spend on lower-value prospects.
Creating Smart Segments with First-Party Data
In the segmentation studio, marketers can use a range of attributes:
- Demographics and user profiles
- Messaging engagement: email opens, clicks, etc.
- Website and app events: add to cart, purchases
- AI-enhanced data: affinity scores, predictive engagement
BluBluLemon defines high-value customers as those with lifetime revenue over $1,000 or more than eight lifetime orders. They then refine this segment to include affinity for a specific product category—like athletic shorts.
From 28,000 users, the segment narrows to 16,000 after refinement. This more focused group is used to build campaigns.
Automating Audience Sync to Ad Channels
Using Audience Syndications, marketers send segments directly to ad platforms like Facebook:
- Choose a segment (e.g., high-value customers)
- Select the destination network (e.g., Facebook)
- Sync to a new or existing audience (e.g., High Value Members)
- Schedule one-time or recurring syncs
This eliminates the need for manual exports or engineering support. Segments auto-refresh, ensuring ad platforms receive the most up-to-date data.
Multi-Network Support via App Hub
Through App Hub, Blueshift integrates with 24+ ad networks, including:
- Direct: Facebook, Google, TikTok, Snapchat, Criteo, Taboola
- Via LiveRamp: Amazon, Pinterest, Twitter, and more
The system sends as many identifiers as allowed by each network to ensure high match rates—up to 14 for Facebook.
Use Case: Suppression and Re-Engagement
Blueshift allows suppression of existing customers from acquisition campaigns, redirecting spend to prospects. For retention, BluBluLemon uses journey canvases:
- Identify unengaged users (no email/SMS clicks in 60 days, no purchases in 90)
- Predict best engagement channel: email, SMS, push, etc.
- Use AI for send-time optimization and category affinity
- Flag inactive users for suppression but continue brand awareness through paid retargeting
This ensures messages are sent to those most likely to engage, while others remain targeted through low-cost paid media.
Customer Stories: Proven ROI
Chatbooks:
- Used syndication to retarget customers across paid channels
- Saw a 4.4x lift in return on ad spend
- Easy-to-use segmentation studio helped target best users efficiently
Pro Compression:
- Eliminated manual list-building with automated syndication
- Gained real-time targeting precision for paid ads
- Improved campaign sophistication and efficiency
Sweetwater:
- Uses audience syndication to align email and paid teams
- Applies prebuilt audiences across both channels for more cohesive customer journeys
Final Thoughts and Resources
Kristen Session: Audience syndication offers enhanced targeting, reduced CPA, seamless cross-channel engagement, and major time savings. From retargeting to lookalike modeling and suppression, it unlocks a range of use cases.
Thanks for joining us!